Ortho-Clinical Diagnostics launches remote monitoring centre for Vitros systems
This article was originally published in Clinica
Ortho-Clinical Diagnostics has launched its Remote Monitoring Center (RMC) to continuously track the performance of its Vitros instruments. Vitros systems are used in clinical labs in a range of applications including the detection of drugs of abuse and diagnosis of infectious diseases. The RMC uses a secure, two-way broadband internet connection to detect and predict potential instrument problems before they interrupt a lab's ability to provide test results. The Raritan, New Jersey company hopes it will change instrument servicing from a "break-fix" to a "predict and maintain" model. The first centre is in Rochester, New York. The company is planning to open a second in Strasbourg, France, at the end of this year, and a third in the Asia-Pacific region.