Complaints Allege Guthy-Renker’s WEN Conditioner Line Causes Hair Loss
This article was originally published in The Rose Sheet
A suit filed March 17 alleges the products cause extreme and possibly permanent damage to hair, including hair loss, visible bald spots and severe breakage. In an earlier suit, the firm argued that a mandatory agreement requires customers to submit claims to binding individual arbitration rather than proceeding in court.
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The MI/MCI preservative combination is a suspect being explored by FDA as part of its investigation into reports of hair loss and other adverse effects linked to WEN Cleansing Conditioners. The agency discusses testing it undertook to quantitate the WEN products’ MI/MCI content in a response to concerns raised by Democratic Congressman Frank Pallone of New Jersey.
FDA’s investigation is “active and ongoing” into AE reports linking WEN Cleansing Conditioners to hair loss, irritation and rashes. In a letter obtained by the Rose Sheet through a Freedom of Information Act request, the agency addresses questions posed by Democratic Congressman Frank Pallone regarding its regulatory response to date and related exchanges with manufacturer Guthy-Renker and creator Chaz Dean.
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