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Complaints Allege Guthy-Renker’s WEN Conditioner Line Causes Hair Loss

This article was originally published in The Rose Sheet

Executive Summary

A suit filed March 17 alleges the products cause extreme and possibly permanent damage to hair, including hair loss, visible bald spots and severe breakage. In an earlier suit, the firm argued that a mandatory agreement requires customers to submit claims to binding individual arbitration rather than proceeding in court.

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