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Estee Lauder Is Revising Claims, Retesting Products After Internal Breakdown

This article was originally published in The Rose Sheet

Executive Summary

Lauder says “a small group of employees” is responsible for intentionally altering testing behind product claims, misconduct alerted to management through the firm’s internal escalation process. Currently, the scope of the issue – and the potential impact on Lauder’s business – is unclear, but claims revisions of varying magnitude are expected as the company’s review progresses.

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